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Robert Bell
Jan 23, 2018
GDPR – The Role of Your Data Protection Policy
One question I have been asked recently is “what should be in our GDPR compliant Data Protection Policy?” In fact, it’s something I have...
Robert Bell
Jan 18, 2018
Regulatory Horizon for 2018
2018 promises to be a bumper year for compliance. I can hear what you are thinking, you’ll be muttering, “Isn’t it always?” Seriously,...
Victoria Bell
Dec 12, 2017
Christmas bonus? Don’t fall foul of the remuneration changes
Incentivising staff through bonuses and other remuneration schemes is a common practice for many firms in the sector who want to...
Robert Bell
Dec 5, 2017
Why Consumer Credit Firms Need to Audit Their Staff Incentive Schemes
The FCA’s consultation on staff incentives - covering remuneration, incentive schemes and performance management – in consumer credit...
Robert Bell
Nov 1, 2017
The FCA's take on your Christmas Bonus
As we enter into November it is probably the time of year you are planning your team’s Christmas bonus. You may decide to pay your bonus...
Robert Bell
Oct 31, 2017
GDPR - The Latest Updates
You only have around 7 months remaining until GDPR comes into force! Firms are now creating the first draft of the multitude of policies...
Robert Bell
Oct 26, 2017
The Pre-Action Protocol - An Update
The Pre-Action Protocol for debt claims came into force on 1 October 2017 meaning it shouldn’t be too long until the first claims are...
Victoria Bell
Aug 23, 2017
FCA's Proposed New Remuneration Code Rules
The Financial Conduct Authority has opened a consultation on how consumer credit firms should manage risks related to how they pay or...
Robert Bell
Jul 27, 2017
5 Steps to Risk Management in Debt Collection
The Financial Conduct Authority's (FCA) consultation on the extension of the Senior Management and Certification Regime (SM&CR) to all...
Victoria Bell
Jun 22, 2017
Example Fair Processing Notice - GDPR
Under the General Data Protection Regulation (GDPR), we now have to supply data subjects with Fair Processing Notices (FPNs) that contain...
Robert Bell
May 24, 2017
GDPR - 10 Steps to Compliance
We are all hearing a lot about the General Data Protection Regulation (GDPR) at the moment, and rightly so. The changes we need to make...
Victoria Bell
May 10, 2017
Pre-Action Protocol (PAP) - What do the changes look like in practice?
With five months to go until the pre-action protocol for debt claims comes into force (1 October 2017), let’s recap the background and...
Robert Bell
Apr 28, 2017
Small Steps to GDPR
With the new General Data Protection Regulation (GDPR) implementation date just over a year away, it’s a good idea to start thinking...
Robert Bell
Apr 6, 2017
Get to Grips with GDPR
With the implementation date just over a year away, there is still a lot of conjecture surrounding the impending General Data Protection...
Victoria Bell
Mar 28, 2017
Are you ready for the Senior Managers & Certification Regime?
Earlier this month, the Financial Conduct Authority (FCA) published a short summary of the Senior Managers and Certification Regime,...
Robert Bell
Mar 23, 2017
GDPR - Are you ready?
There’s been a lot of conjecture about the General Data Protection Regulation (GDPR), due to be implemented on 28 May 2018, particularly...
Robert Bell
Mar 16, 2017
The Senior Management & Certification Regime - What does this mean for the credit industry?
Consumer credit lending and debt collection is a difficult art with the balance between compliance and commercial interests becoming ever...
Robert Bell
Mar 1, 2017
Risk Management in Debt Collection
The FCA, of course, have placed a direct obligation on us to manage our risk in accordance with their rules. This has changed the game, clie
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