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Robert Bell
May 23, 2024
Closed product reviews – What now?
The return of the sunny weather harks back to this time last year, when we were in the run-up to the implementation of the Financial...
Robert Bell
May 16, 2024
Writing your Consumer Duty Board Report
The Consumer Duty, introduced by the Financial Conduct Authority (FCA), aims to set higher and clearer standards of consumer protection...
Robert Bell
May 9, 2024
Consumer Credit – Product Sales Data Reporting
In late April, the FCA published the final rules and guidance for the introduction of three new Product Sales Data returns into SUP 16....
Robert Bell
May 2, 2024
Navigating the Waves: Regulatory Trends
In the dynamic world of financial services, regulation acts as the anchor, steadying the ship amidst potentially turbulent waters....
Robert Bell
Apr 25, 2024
Consumer Duty: An Update
The Financial Conduct Authority (FCA) is really stepping up with the Consumer Duty – even more so than with other new regime...
Robert Bell
Apr 18, 2024
Regulatory Round Up: April 2024
The Financial Lives recontact survey, conducted in January 2024, found that the number of people struggling to pay bills and credit...
Robert Bell
Mar 21, 2024
FCA publishes The 2024/25 Business Plan
The conduct regulator for the UK’s financial services industry has published its 2024/25 business plan. Chief Executive Nikhil Rathi said...
Robert Bell
Mar 14, 2024
Regulatory Update: March 2024
The FCA has published a webpage setting out a review of their findings around what firms are doing well and what they could be doing...
Robert Bell
Mar 7, 2024
SMF Applications: Changes to the process?
Those who have recently made an application to the FCA in relation to a Senior Management Function, whether the application is for a new...
Robert Bell
Feb 29, 2024
Online Training: Advantages for FCA-regulated firms
In our industry, complying with the regulations isn’t just a legal requirement, it’s an important foundation in consumer trust. The...
Robert Bell
Feb 22, 2024
Closed Product Reviews
Those who have paid even a passing interest in the implementation of the consumer duty will recognise that the timeline is not yet fully...
Robert Bell
Feb 15, 2024
Regulatory Update: Feb 2024
A route that could have upended the ban on debt packager referral fees has been refused; on 12 January the Administrative Court refused...
Robert Bell
Jan 25, 2024
Tailored Support Guidance and CONC
With H1 2024 well under way, firms should be preparing for the FCA’s proposal to take elements of the tailored support guidance (released...
Robert Bell
Jan 18, 2024
Motor Finance Complaints
The Financial Conduct Authority has announced a review of “historical motor finance commission arrangements and sales across several...
Robert Bell
Jan 11, 2024
Fair Treatment in 2024
As 2024 gets underway, one of the Financial Conduct Authority’s foundational principles – treating customers fairly – isn’t just...
Robert Bell
Jan 8, 2024
The FCA in 2024
I can’t quite believe it but 2024 is already upon us. Last year was a year of significant regulatory change, with the headline being the...
Robert Bell
Jan 2, 2024
2024 Regulatory Outlook
Regulator focus on fair treatment of customers continues apace into 2024, as the seventh edition of the UK Financial Services Regulatory...
Robert Bell
Dec 14, 2023
Helping with the Cost-of-living in the Run-up to Christmas
As the UK gears up for the Christmas period, marked by a significant rise in the cost of living, financial services firms face a unique...
Robert Bell
Dec 7, 2023
Operational Resilience and Accountability
Boards and senior management are ultimately responsible for their firm’s operational resilience. Therefore, the Board must have adequate...
Robert Bell
Nov 30, 2023
Consumer Credit – new reporting requirements
In September, the FCA published a proposal to introduce three Product Sales Data (PSD) returns. The new requirements, to be part of...
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